merak78Privacy Policy

This page describes what we collect when you use merak78 and how we keep that data protected. We collect personal information only for the purpose of operating our platform, verifying your identity, processing your payments via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts, and complying with applicable law. We do not sell your data to advertisers or marketing partners.

We at merak78 understand that your privacy is important. Our approach is straightforward: we collect the minimum data necessary to run our service, we encrypt it, we restrict access to authorized personnel, and we delete it when no longer needed. If you have questions about how we handle your data or if you want to request a copy of your information, contact our support team through your account dashboard.

Our services are available only where local law permits. By using merak78, you consent to the data practices described in this policy.

What Data We Collect on merak78

We at merak78 collect data in several categories. First, we collect identity information: your full name, date of birth, email address, phone number, and province. We require this data to create your merak78 account and to verify your identity through our Know Your Customer (KYC) process.

Second, we collect identity documents: a photo of your national ID, passport, or driver's license, and optionally a selfie. We use these documents to confirm that you are a legal adult and that your identity matches your account registration. We store these documents securely and delete them after a retention period set by applicable law.

Third, we collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), your transaction history, and the amounts you deposit and withdraw. We use this data to process your payments, detect fraud, and comply with financial regulations.

Fourth, we collect gameplay data: which games you play on merak78, your bet amounts, your results, and your account balance. We use this data to settle your bets, calculate your account balance, and provide you with your account history.

Fifth, we collect technical data: your IP address, device type, browser type, and the pages you visit on merak78. We use this data to operate our platform, detect unauthorized access, and improve our service.

How We Use Your Data on merak78

We at merak78 use your data for the following purposes:

Account management: We use your identity and contact information to create and manage your merak78 account, verify your identity, and communicate with you about your account status.
Payment processing: We use your payment information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, and bank virtual accounts. We share your payment data with our payment processors and your bank only as necessary to complete your transaction.
Fraud detection: We use your transaction history and technical data to detect suspicious patterns—such as rapid deposits followed by immediate withdrawals, or login attempts from unusual locations—that may indicate fraud or account compromise.
Legal compliance: We use your data to comply with anti-money-laundering regulations, tax reporting requirements, and other legal obligations in your jurisdiction.
Service improvement: We use aggregated, anonymized data to understand how users interact with merak78 and to improve our platform's performance and user experience.

Data sharing on merak78: We do not sell your personal data. We share your data only with service providers who help us operate merak78 (payment processors, hosting providers, compliance consultants) and only to the extent necessary for them to perform their function. All service providers are bound by confidentiality agreements.

Data Storage and Security on merak78

We at merak78 store your data on encrypted servers located in multiple geographic regions. Our servers may sit outside your jurisdiction; by using merak78, you consent to your data being stored and processed outside your country of residence if necessary for platform operation.

We encrypt all sensitive data—passwords, payment information, identity documents—using industry-standard encryption protocols. We restrict access to your data to authorized merak78 personnel only, and we maintain audit logs of all data access. If we detect unauthorized access or a data breach, we will notify you immediately through your registered email or phone number.

We retain your data for as long as your merak78 account is active, plus a retention period required by applicable law (typically three to seven years for financial records). After this period, we securely delete your data unless we are required by law to retain it longer.

We at merak78 treat your data as a trust. We collect only what we need, we protect it with encryption and access controls, and we delete it when no longer necessary.

merak78 Privacy Team

Your Rights Regarding Your Data on merak78

You have the following rights regarding your data on merak78:

Right to access: You can request a copy of all personal data we hold about you. Contact our support team and we will provide your data in a portable format within 30 days.
Right to correction: If your data is inaccurate or incomplete, you can request that we correct it. You can update your email, phone number, and other contact details directly in your merak78 account settings.
Right to deletion: You can request that we delete your data, subject to legal retention requirements. If you request deletion, we will close your merak78 account and securely delete your personal information after the applicable retention period.
Right to withdraw consent: If you have consented to specific data uses (such as marketing communications), you can withdraw that consent at any time through your account settings or by contacting our support team.

Cookies and Tracking on merak78

We at merak78 use cookies and similar tracking technologies to operate our platform and improve your experience. Cookies are small files stored on your device that help us remember your login status, your preferences, and your activity on merak78.

We use two types of cookies: essential cookies (required for merak78 to function, such as session cookies that keep you logged in) and analytics cookies (which help us understand how users interact with merak78). We do not use advertising cookies or third-party tracking pixels.

You can control cookies through your browser settings. If you disable essential cookies, merak78 may not function properly. If you disable analytics cookies, we will not collect data about your usage patterns, but merak78 will still operate normally.

Third-Party Links and Services on merak78

merak78 may contain links to external websites—such as league websites for Liga 1, Piala Indonesia, or Champions League information. We are not responsible for the privacy practices of these external sites. If you click a link to an external site, please review that site's privacy policy before providing any personal information.

We also integrate with third-party payment processors to handle deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, and bank virtual accounts. These processors have their own privacy policies, and we encourage you to review them. We are not responsible for their data practices, but we require them to meet our security standards.

Data Transfers and International Compliance on merak78

We at merak78 operate internationally and may transfer your data between countries for platform operation, backup, and compliance purposes. If you are located in a jurisdiction with strict data-protection laws (such as the European Union), your data may be transferred to countries with different legal standards. By using merak78, you consent to such transfers.

We comply with applicable data-protection laws in your jurisdiction. If you have concerns about international data transfers, contact our support team and we will discuss your options.

Contact Us About Your Data on merak78

If you have questions about our privacy practices, want to request a copy of your data, or want to exercise any of your rights, contact our support team through your merak78 account dashboard. We will respond to your request within 30 days.

If you believe we have violated your privacy rights or if you have a complaint about our data practices, you also have the right to file a complaint with your local data-protection authority.

Summary: Privacy on merak78

We at merak78 collect personal data—identity information, payment details, and gameplay records—only for the purpose of operating our platform and complying with applicable law. We encrypt your data, restrict access to authorized personnel, and delete it after the applicable retention period. We do not sell your data to advertisers or marketing partners.

You have the right to access, correct, or delete your data on merak78. You can manage your privacy settings through your account dashboard, and you can contact our support team to exercise any of your rights. We use cookies to operate merak78 and improve your experience, and you can control cookies through your browser settings.

Our services are available only where local law permits. If you have questions about how we handle your data or if you want to file a complaint about our privacy practices, contact our support team or your local data-protection authority. We are committed to protecting your privacy and operating transparently.